Política de envío
At Sapchic, we are committed to delivering your order with efficiency, reliability, and the highest level of service. Please review the information below regarding our shipping procedures.
Order Processing
All orders are processed within 1 to 3 business days (Monday through Friday, excluding public holidays).
Once your order has been dispatched, you will receive a confirmation email including your tracking details.
Shipping & Delivery
Shipping fees are calculated at checkout based on your delivery location and selected shipping method.
Estimated delivery times are as follows:
- United States: 3 to 7 business days
- International: 7 to 15 business days
Please note that these timeframes are estimates and may vary depending on external factors beyond our control.
Shipping Partners
We work with reputable carriers, including USPS, UPS, and FedEx, to ensure secure and timely delivery of your order.
Order Tracking
All shipments include tracking. Once your order has been shipped, you will receive an email containing your tracking number, allowing you to monitor your delivery in real time.
International Orders
Sapchic proudly ships worldwide. International shipments may be subject to customs duties, import taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer.
Delays & Liability
While we strive to meet all delivery timelines, Sapchic cannot be held responsible for delays caused by shipping carriers, customs clearance processes, weather conditions, or any other unforeseen circumstances.
Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout. Sapchic shall not be liable for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Shipments
In the event that your order is lost or arrives damaged, please contact us within 5 business days of the expected delivery date or receipt of the package. We will promptly investigate and assist in resolving the matter.
Contact Information
For any questions regarding your order or this Shipping Policy, please contact our customer service team at: 6174129454 or admin@sapchic.com